SMS Service Terms & Privacy Policy

Terms and Conditions

Updated: 11/29/2021

 

The URBAN CYCLING mobile message service (the "Service") is operated by OMNI BRANDS (“we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to URBAN CYCLING’s SMS / Text Messaging service, you agree to receive recurring SMS / Text Messages (including service-related promotional messages, updates, alerts, cart-reminders, marketing offers, transactional messages, and/or other information such as order updates, account alerts, etc.), via text messages through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology.

You understand that you do not have to sign up for this program to make any purchases, and your consent is not a condition of any purchase with URBAN CYCLING. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Standard message and data rates may apply from your wireless provider. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +1 (855) 907-5162.  You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other URBAN CYCLING mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to +1 (855) 907-5162 or email SALES@URBANCYCLING.COM.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy below.

 

PRIVACY POLICY

Updated: 11/29/2021

 

Phone numbers submitted via the SMS sign-up form are used solely for Urban Cycling’s SMS / Text Message Program to share service-related promotional messages, including updates, alerts, cart-reminders, marketing offers, transactional messages, and/or other information (e.g., order updates, account alerts, etc.).

URBAN CYCLING does NOT share our customer’s information (including email addresses and phone numbers) with any third parties.

Our customer information (including email addresses and phone numbers) is stored in a private customer database with KLAVIYO (a Shopify Application).

Urban Cycling does NOT utilize Location Tracking, nor does it have any Location-Based Services.

The Urban Cycling website generates a responsive URL to help keep track of items you put into your shopping cart, including when you have abandoned your cart, and this information is used to determine when to send cart reminder messages via SMS / Text Message.  The Urban Cycling website does NOT employ cookies.